Get
Ready
for Your Next Call
Before our Continuation Call, take 10–15 minutes to go through these questions. No pressure, just answer as honestly as you can. It helps us tailor the call to what’s actually useful for your club.
Your Name
*
Club Name
*
On a scale of 1–10, how confident are your coaches or staff at having the "what's next" conversation with someone who just completed the beginner program?
Not Confident
Very Confident
Out of every 10 people who finish your program, usually how many convert into paying full members? (give a number)
On a scale of 1–10, how effective is your current setup at moving people from the introductory program into membership?
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Bad
Good
Once someone finishes your beginner program and decides to stay on as a member, how long do they typically stick around? (Not just paying but actually showing up)
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1 Month
3 Months
6 Months
1 Year
+1 Year
On a scale of 1–10, how would you rate the ongoing communication and experience your club provides to keep members engaged after they join?
Bad Experience
Excellent Experience
What do members actually get from staying at your club once the beginner program is done, what does their continued experience look like? (Give a short explanation, Ex. 3 coaches sessions/week, 1 competition a session)
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On a scale of 1–10, how much room do you think there is to give your members an even better experience than what you're offering today?
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No Room
A Lot Of Room
Do you currently have anything in place that encourages existing members to bring friends or refer people to the club, any kind of incentive or structured program? (If Yes - Explain)
*
On a scale of 1–10, how well does your club retain members through the winter months compared to spring and summer?
Bad
Good
If you could run a smaller targeted push specifically through winter, using your existing members to bring in friends, do you have the capacity to handle that right now?
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On a scale of 1–10, how confident are you that your current pricing reflects the actual value you deliver and covers your costs?
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Not Confident
Very Confident
Have you raised your membership dues in the last 2 years? (Yes / No) — If no, what has held you back?
*
On a scale of 1–10, how comfortable would you be raising prices if you had a clear plan and data showing your members would stay?
*
Not Confident
Very Confident
Do you currently have any premium offers in place, clinics, private coaching, more sessions membership, that members can pay extra for? (Yes / No — explain briefly)
*
On a scale of 1–10, how confident are you that your coaches can keep new members engaged, motivated and progressing, not just technically, but as people, over a full year?
*
Not Confident
Very Confident
Do your coaches currently receive any ongoing education, leadership development or structured training to help them grow beyond just being good rowers?
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On a scale of 1–10, If your club doubled in size tomorrow, how well-equipped is your coaching staff to handle that without quality dropping?
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Not Confident
Very Confident
When you face a challenge running the club, operationally, financially, or with members, who do you currently turn to for advice or support?
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On a scale of 1–10, how connected do you feel to other rowing clubs that are ahead of you, clubs you could learn from when it comes to fundraising, grants, retention, or how they run their programs?
Not Connected
Very Connected
If your board could get practical business advice and learn from other clubs that are a bit further ahead, how useful would that be for you right now?
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Not Useful
A bit Useful
Useful
Very Useful
Game-changer
After the program ends, what are you planning to offer participants and what is your goal when it comes to pricing? (Give a short explanation, Ex. a 6 month program for $995)
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On a scale of 1–10, how clear and ready is your continuation plan right now?
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Haven't Started Yet
Done
Is there anything about running the continuation that you're genuinely worried about or feel unprepared for?
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How excited are you about running the program and bringing new members into the club?
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Excited
Super Excited
